Fix
Windows
Computer keeps restarting
Your PC reboots on its own, sometimes in a loop. The causes range from a stuck update and a faulty driver to overheating and a failing power supply — here's…
Read the fix →Troubleshooting
Plain-English fixes for the most common computer problems — from "no display" to "won't charge".
Windows & OS
Fix
Windows
Windows stuck updating
Windows Update has been 'Installing updates' or 'Configuring updates' for hours and won't finish. Here's how to tell if it's genuinely working or truly stuck, and how to unstick it…
Read the fix →Hardware
Fix
Hardware
Computer won't start — no lights, no fans, no beeps
Your PC is completely dead when you press the power button? It's almost always the power: the wall socket, the cable, or the switch on the back of the power…
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Fix
Hardware
Bluetooth not working
Your Bluetooth won't turn on, or devices won't connect. Usually it's the adapter being disabled, a stuck driver, or a device that's not in pairing mode — here's how to…
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Fix
Hardware
Computer turns on but there's no display
The power button works and fans spin, but the screen stays black. Here's how to find out whether it's the monitor, the cable, or the PC itself — and fix…
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Fix
Hardware
External hard drive not detected
Your external hard drive spins up (or stays silent) but Windows doesn't list it. Power and cabling are the usual suspects — here's how to get it showing, and when…
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Fix
Hardware
Laptop plugged in but not charging
Your laptop says it's plugged in (or shows a battery warning) but the charge level isn't climbing. The usual causes are the charger, the port, or a battery that's been…
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Fix
Hardware
No sound from computer
Your computer is completely silent — no audio from speakers or headphones. Most of the time it's the wrong output device selected, a muted app, or a stuck audio driver.
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Fix
Hardware
SSD not showing in the computer
A new or existing SSD doesn't appear in File Explorer or Disk Management. It's usually a missing drive letter, an uninitialised drive, or a cable/connector issue — here's how to…
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Fix
Hardware
USB device not recognised
You plug in a USB stick, drive, or printer and Windows doesn't see it. Usually it's the port, the cable, or a power/letter issue — here's how to work out…
Read the fix →Networking
Fix
Networking
Wi-Fi connected but no internet
You're connected to the Wi-Fi network (the icon shows bars) but nothing loads. This is almost always the router or the link between it and your provider — not your…
Read the fix →Printers
Fix
Printers
Printer showing offline
Your printer is on but Windows says it's offline and won't print. This is usually a paused queue, a lost connection, or a stale driver — here's how to get…
Read the fix →General
Fix
General
Computer is slow — what to check first
A slow PC is usually not one thing — it's a handful of common causes that add up. Work through the cheap, safe fixes in order: startup programs, disk space,…
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